Track Order

Please go to  https://t.17track.net/, enter your package tracking number

If you encounter an error in your final package, you can follow these steps:

If you purchased basic wigs, tools, or prop products, your tracking number begins with XM. You may select the carrier: YWBZ.

If you purchased a custom wig, our customer service team will send you the tracking number separately.

If you have any questions, please contact us at support@koollia.com.