The arrive time=Order Process time+shipping time
*Order Process time for common product(basic wig/anime toys/props,etc.): 2-3 business days
*Order Process time for commission wig: varies according to the complexity of the commission wig, please consult customer service when placing an order.
*Shipping time: 7-15 business days(Monday-Friday)
*Parcel tracking:
After the order is shipped, you will receive a shipping confirmation email with the tracking number and shopping list of your products.
If you didnβt receive the package in time just contact us anytime.
Contact email: support@koollia.com