Shipping fee

$10.00
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Q: What is estimated time for arrival:

The arrive time=Order Process time+shipping time


*Order Process time for common product(basic wig/anime toys/props,etc.): 2-3 business days
*Order Process time for commission wig: varies according to the complexity of the commission wig, please consult customer service when placing an order.
*Shipping time: 7-15 business days(Monday-Friday)


*Parcel tracking:
After the order is shipped, you will receive a shipping confirmation email with the tracking number and shopping list of your products.
If you didn’t receive the package in time just contact us anytime.
Contact email: support@koollia.com

Q: What is expedited service for commission/style wig:

The expedited service is for commission/style wig. You can pay an extra fee for styling your wig 1-2 months ahead of original schedule.
If you need this service please tell us when you ask for commission.
*Price of expedited service:
1 month earlier: 30% of the wig price
2 months earlier: 50% of the wig price